Answers
Frequently Asked Questions
Find answers to the most common questions about our hosting services, billing, and technical support.
hosting-plans
What type of hosting do I need for my small business website?
<p>For most small business websites just starting out, <strong>shared hosting</strong> provides an affordable and reliable foundation. Shared hosting works well for sites with fewer than 10,000 monthly visitors and includes essential features like a control panel, one-click CMS installation, and email accounts. As your traffic grows, you can seamlessly upgrade to a <strong>VPS plan</strong> for dedicated resources and better performance. Our team at <a href="/services/web-hosting">Clarion Hosting</a> can help assess your specific needs and recommend the right tier.</p>
Can I host multiple websites on one hosting plan?
<p>Yes, depending on your plan. <strong>Shared hosting</strong> plans typically allow one primary domain with add-on domains for additional sites. <strong>VPS and reseller hosting</strong> plans support multiple cPanel accounts, each capable of hosting multiple websites. If you manage several client sites, our <a href="/services/reseller-hosting">reseller hosting plans</a> provide white-label solutions with dedicated resources per account. Check your specific plan's terms for add-on domain limits and resource allocations.</p>
domains
How do I transfer my domain to a new registrar?
<p>Domain transfers involve several steps to ensure security and continuity. First, unlock your domain at your current registrar and obtain an authorization code (also called an EPP code). Initiate the transfer with your new registrar, then confirm the transfer via email. The process typically takes 5–7 days to complete. <strong>Important:</strong> Domains cannot be transferred within 60 days of a previous transfer or registration. All our <a href="/services/domain-registration">domain registration services</a> include free transfer assistance to make the process smooth.</p>
security
What is an SSL certificate and why do I need one?
<p>An SSL (Secure Sockets Layer) certificate encrypts data transmitted between your website and its visitors, preventing interception by malicious actors. Beyond security, SSL certificates are critical for <strong>SEO</strong>—Google uses HTTPS as a ranking signal—and for building visitor trust through padlock icons in browser address bars. Any site handling login credentials, payments, or personal information must have SSL. <a href="/services/ssl-certificates">Clarion Hosting's SSL certificates</a> include automatic installation and renewal so your protection never lapses.</p>
maintenance
How often should I back up my website?
<p>Industry best practice follows the <strong>3-2-1 backup rule</strong>: keep three copies of your data, on two different media types, with one copy stored off-site. For dynamic websites with daily content updates, we recommend <strong>daily automated backups</strong> with retention of at least 30 days. Static or low-traffic sites should back up at least weekly. All <a href="/services/web-hosting">Clarion Hosting plans</a> include automated daily backups with one-click restoration, giving you peace of mind without manual effort.</p>